Tuesday, June 23, 2020
Character and failure
You can judge the character of people or establishments by looking at how they handle failure. Do they look for someone to blame or do they analyze the steps leading to failure and try to implement a system that has a good chance of preventing such mishaps in the future? That system should NOT become a huge bureaucracy, it should be invisible and make work life more pleasant than before by reducing ambiguity related stress.
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